BACHAO
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Trust Center

Bachao is a personal safety platform. This page describes our controls so you can decide how much of your safety to entrust to us. It is maintained by Bachao to answer common security and privacy questions and is not an independent certification.

Security
Encryption in transit and at rest, Row-Level Security, signed URLs, audit logging.
Transparency
See exactly what Bachao is doing with your account in real time.
Privacy
What we collect, why, and how to control it.
Data retention
Per-category retention periods and deletion windows.
AI transparency
How AI scoring and moderation work, and where humans intervene.
Child safety
Guardian consent, restricted sharing, and priority reporting.
Feasibility
Honest matrix of what is technically possible on web vs native.
Contact
Privacy, safety, security and legal contacts.

Documents

Privacy Policy
What Bachao collects, why, how it is protected, and how to control it.
Terms of Service
The agreement between you and Bachao.
User Agreement
Plain-language summary of what to expect from Bachao and what we expect from you.
Community Guidelines
How to behave in shared spaces like the safety map, reports, and family groups.
Emergency Services Disclaimer
Bachao is not a substitute for official emergency services.
Evidence Storage Policy
How emergency evidence is captured, protected, and accessed.
Data Retention Policy
How long we keep each category of data.
Cookie Policy
What we store in your browser.
Acceptable Use Policy
Things you must not do on Bachao.
Community Responder Terms
Terms for users who volunteer to respond to nearby emergencies.
Moderator Terms
Terms for users granted moderation privileges.
Safety Reporting Policy
How to report unsafe behaviour, content, or accounts.
Child Safety Policy
Special protections for minors on Bachao.
Data Request Policy
How to exercise your data rights.
Account Deletion Policy
What happens when you delete your account.
Transparency Policy
What we publish about our operations.
Security Policy
How we protect the platform.
Accessibility Statement
Our commitment to accessible safety tools.
Contact & Legal Information
How to reach Bachao.
Refund & Cancellation Policy
How subscription cancellations, trial refunds, and billing disputes are handled.

Service principles